Frequently asked questions (FAQs)
Welcome to the BeWear FAQ section. Here you’ll find answers to common questions about shopping, shipping, returns, and more.
🛍️ Ordering & Products
Q1: How do I place an order?
A: Simply browse our collections, select your size and quantity, and click “Add to Cart.” Once you're ready, proceed to checkout and follow the steps to complete your order.
Q2: Do I need to create an account to order?
A: No, you can check out as a guest. However, creating an account makes tracking orders and managing returns easier.
Q3: How do I know which size to choose?
A: We include a detailed Size Guide on each product page to help you find the perfect fit.
Q4: Can I modify or cancel my order after placing it?
A: Orders can only be modified or cancelled within 1 hour of placing them. Please email us at support@bewearclothing.in as soon as possible.
🚚 Shipping & Delivery
Q5: Do you offer nationwide shipping in India?
A: Yes, we ship all over India via trusted courier partners.
Q6: How long will my order take to arrive?
A: Orders are typically delivered within 3–7 business days. Some locations may take slightly longer.
Q7: How can I track my order?
A: Once your order ships, you'll receive an email or SMS with a tracking link.
Q8: Do you offer free shipping?
A: Yes, we offer free shipping on orders above ₹999.
🔄 Returns & Exchanges
Q9: What is your return policy?
A: We accept returns within 7 days of delivery for unused and unwashed products with original tags. Please read our Return Policy for full details.
Q10: How do I initiate a return or exchange?
A: Email us at support@bewearclothing.in with your order number and reason for return. Our team will guide you through the process.
Q11: Are there any return shipping charges?
A: If the return is due to a damaged, defective, or incorrect item, return shipping is free. Otherwise, a small return shipping fee may apply.
💳 Payments
Q12: What payment methods do you accept?
A: We accept:
UPI
Credit/Debit Cards
Net Banking
Wallets
COD (Cash on Delivery) in select locations
Q13: Is online payment safe on your site?
A: Yes, all transactions are processed through secure and encrypted payment gateways like Razorpay.
🧵 Products & Availability
Q14: Will sold-out items be restocked?
A: Some popular styles are restocked. You can join our waitlist on the product page or follow us on Instagram for restock updates.
Q15: Where are your products made?
A: All BeWear products are proudly designed and manufactured in India, using quality materials.
📩 Customer Support
Q16: How can I contact you?
A: Reach us at support@bewearclothing.in or via our Contact Us page. We usually respond within 24–48 hours on business days.
Q17: What are your customer support hours?
A: Monday to Friday, 11:00 AM – 7:00 PM IST