Shipping & Return Policy

ORDER TRACKING

After you’ve placed your order successfully, we will send you an order confirmation email. This email will include your order tracking number, so keep it safe.

Please note that while we aim to process all orders as fast as we can, in order to ensure high quality, it can take up to 3 business days for your order to be processed and relayed to our shipping partner.

SHIPPING Policy

We ship PAN India and our mission is to serve every region of Bharat, ensuring accessibility to our products for all.

The shipping costs and times depend on your shipping destination, and you will get an estimation of the total cost and duration of your shipment as part of the checkout process. Please note that once the order has been shipped, you should be in touch with the courier to get a more accurate account of your order’s arrival.

On average, you should expect to receive your order within 7 days after you’ve placed your order with us. We will be in touch with you if we expect any delays.

Return & Exchange Policy

We offer a hassle-free return and exchange policy for 7 days from the date of delivery. To be eligible for a return or exchange, product(s) must be in their original condition with all tags intact.
For a smooth return and instant exchange process, please note that all product(s) must pass our quality inspection during the reverse pickup.
Exchanges are subject to stock availability and can be initiated only once per product.
We strongly recommend recording a video while opening/unpacking your order, ensuring all stickers/labels are intact. This video will serve as proof in case of missing or damaged product(s) or parcel(s). Without video proof, it will be difficult for us to proceed with returns or refunds.

Refunds

Prepaid Orders: For prepaid orders, you can choose between receiving a refund via your original payment method or wallet. Once the product(s) pass our quality check at the warehouse, we will initiate the refund within 24-48 hours. Refunds to your payment method will be processed within 7-10 business days, depending on your bank's processing times.
COD Orders: If the product(s) passes the quality check once it reaches our warehouse, the refund will be issued within 24-48 hours to your given bank account.

Orders can be cancelled or modified (change number, address, product style or size) if they have not yet been dispatched from our warehouse. E-mail us at support@bewearclothing.in to request changes.

Cancellations/modifications

Defective/damaged product(s) or parcel

If you receive a damaged/defective/used/tags missing/wrong product(s), please contact our support team within 48 hours with photos or open/unpacking video. We will arrange for a new product to be sent to you at no additional charge.
If you receive a torn/damaged/empty parcel, please do not accept it. If you receive any unrelated product(s) or an empty parcel, you are requested to raise a query within 48 hours of delivery. We strongly recommend recording a video while you open/unpack your order, keeping all stickers/labels intact.

terms and conditions

Ensure the provided bank account details are accurate as errors will not be the responsibility of BeWear.
Customers must take utmost care of the product(s) while they are in their possession.
Please check the size guide before placing an order.
The colour of products may vary according to the customer's screen resolution.
If payment is made through third-party platforms and you have not received any updates regarding payment or cashback, please contact the respective payment platform. BeWear is not responsible for such scenarios.
For prepaid orders, if you receive a delivery confirmation via SMS or email but have not received the products, please contact us within 48 hours.